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Wednesday, October 20 • 1:40pm - 2:10pm
Competing in the “Now” Economy: The Role of CIOs on the Success of a CX Project

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•    What must CIOs do to step-up to become a true co-leader of the customer experience process?
•    How can CIOs be insight-driven and operationally efficient while continuously invoking innovation?
•    What are the evaluation criteria to determine which end-to-end technology-based assets CIOs should invest in to assure high-impact CX?

avatar for Aaron Lee

Aaron Lee

Chief Information Officer, Blue Insurance
Aaron Lee has joined Blue Insurance as Chief Information Officer and is responsible for formulating digital transformation services strategies and deploying Fintech/DX solutions, including but not limited to disruptive digital and on-line: AI, Big data, blockchain, cognitive and machine... Read More →
avatar for Ir. Dr. Daniel Ng

Ir. Dr. Daniel Ng

Director, Kun Hang Group
Ir. Dr. Daniel Ng is serving as CIOs (Chief Investment Office and Chief Information Officer) in a family fund focusing on R&D and new technology divestiture in East Asia, Mediterranean Sea and Europe about smart radio, nanoelectronics for AI/GAN and smart mobility.

Wednesday October 20, 2021 1:40pm - 2:10pm HKT